How we work
We write the process out from the start: what we do and when, what we deliver, and what you see in the dashboard.
Start the dive
Stage 1
Stage 2
Stage 3
Stage 4
Stage 5
Stage 6
Stage 7
Stage 8
Down at the bottom: the project is live, support continues.
One person who makes decisions, gives approvals and talks to us.
The expected turnaround at approval points is in the quote; delays affect the schedule.
Texts, images and brand files. If something is missing we plan it together.
Not everything fits the first release; we choose what matters most together.
The payment plan is written in the quote. It’s usually two steps.
After you accept the quote, before work begins.
When the project is ready to launch, before handover.
Card payment on a secure payment page. Your card details are never stored by Okyanus.
Account details appear in the dashboard; upload the receipt and you’re notified on verification.
The revision allowance is in the quote. You request them in the dashboard and see each one’s status: accepted, in progress, completed.
You open support requests in the dashboard; replies and status stay in one place. Maintenance options are separate quote items.
Your brief is saved to your dashboard and the team gets back to you. A firm quote is written once the scope is clear.
